Emmet Haughian
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Last activity
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Activity overview
Latest activity by Emmet Haughian-
Emmet Haughian commented,
Hi all. Just wondering if it's possible to make a private comment public? We have a Zoom integration running on Zendesk and when a meeting ends, it adds a private note to the ticket but ideally, we...
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Emmet Haughian commented,
Hi all, We are trying to set up our MS Teams integration and it's causing us a few headaches. Firstly, something that seems like a bug, when I try and add the Zendesk tab to any channel on MS Team...
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Emmet Haughian commented,
Hi Dave, No problem - thanks for tidying that up for me and apologies for posting in the wrong topic. I was 100% sure if "Tips & Tricks" was the right place for it myself, to be honest.
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Emmet Haughian created a post,
Tickets left open after "successfull" Answer Bot suggestion
AnsweredHi everyone I hope I'm not duplicating a question already asked here but I've spent the last hour or so searching and can't find anything that helps me. We recently introduced Answer Bot into our H...