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Billy Smillie's Avatar

Billy Smillie

Joined Apr 17, 2024

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Last activity Jul 09, 2024

Zendesk Luminary

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ACTIVITY OVERVIEW

Latest activity by Billy Smillie

Billy Smillie commented,

CommentAI agent basics

Hi, the way we steer our customers using the web widget, we don't offer a ‘connect to agent’ feature and the end of each flow directs to a form. However, this results in every contact appearing as an automated resolution, therefore filling our monthly limit within a few days. Is there anything we can do to assist with this? 

View comment · Posted Apr 17, 2024 · Billy Smillie

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