Paul Spencer
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Recent activity by Paul Spencer-
Hey CJ Johnson, I have just hit the same limitation 6 months on and still nothing from Zendesk on this. I have upvoted this for what it's worth.
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Hey ZD, Thanks for this. How would I add dates to this to see how many tickets an engineer has worked in a day/week regardless of where the ticket is or who it is assigned to now?
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Hi, I have a KPI dashboard but I want to send these out to my agents. I am aware I will have to create a copy of the dashboard for John, a copy for Frank and a copy for Paul. However when I set the...