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Abdul Muneer B
Joined Oct 16, 2021
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Last activity Oct 22, 2021
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Latest activity by Abdul Muneer B
Abdul Muneer B created a post,
Phone Calls and SLA – Zendesk help
Feature request: Add Outbound / Inbound call considered a "response" on a ticket for SLA agreement
Posted Oct 13, 2021 · Abdul Muneer B
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Abdul Muneer B commented,
We want this feature to be available on this as soon as possible.
Zendesk Talk: Allow Reporting on Agent Availability
Zendesk Talk: Allow Reporting on Agent Availability – Zendesk help
View comment · Posted Sep 13, 2021 · Abdul Muneer B
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Abdul Muneer B commented,
I agree with Tomasz Gubala. We need this as soon as possible.
View comment · Posted Jul 19, 2021 · Abdul Muneer B
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Abdul Muneer B commented,
Adding a custom 'Assignee' column in Search criteria.
View comment · Posted Jul 15, 2021 · Abdul Muneer B
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