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Bernard Aguirre

Joined May 14, 2024

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Last activity Oct 08, 2024

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Bernard Aguirre commented,

CommentTicket automation and collaboration

Hi there! 

I'm trying to pull together a little introduction to Intelligent Triage for the agents (not those of us that are helping to setup etc). I tried searching and am not finding information that focuses on content for the agents themselves. 

Apologies if I've missed anything (nothing has come up easily to the top of the search results). Is there such content?  

View comment · Posted May 14, 2024 · Bernard Aguirre

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