Shirin Caiola
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Total activity14
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Last activity
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Recent activity by Shirin Caiola-
I have some related questions please: 1) What is a good way to gage whether a knowledge base has too many articles and some should be archived? 2) Does too many articles equal a less effective kno...
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If a request that got 54 votes and is from January of 2015 still wasn't implemented, it kind of takes away my confidence that other requests will be implemented...
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Will do. Many thanks for your fast reply and suggestion, Jeff. Cheers.
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Hello dear team. When an article is updated, you can always track the changes under "Revisions". Is there a way to add such a button to track when labels are added or deleted with a date? The label...
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Hello. Does Guide Enterprise have the ability to add some comments/notes when archiving an article? I'd like to add some notes when archiving an article, as a reminder of why an article was archive...