Andy Neely
-
Total activity15
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes7
-
Subscriptions4
Activity overview
Latest activity by Andy Neely-
Andy Neely commented,
We need to do periodic scrubs of our current end users to delete all end users based on inactivity time. Having a way to filter and sort by "last activity" (not just "last updated" since that can b...
-
Andy Neely commented,
I also agree that having transcripts reflect the timezone of the Zendesk Account would be incredibly beneficial. This would help a LOT with customers since they often get confused by the time displ...
-
Andy Neely commented,
I also agree that having transcripts reflect the timezone of the Zendesk Account would be incredibly beneficial. This would help a LOT with customers since they often get confused by the time displ...
-
Andy Neely commented,
Hi Zendesk! Echoing the request for a BCC function as well. We often need to add a specialist or email group from another department (who doesn't use Zendesk) to follow an email, but we do not want...