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Tobias Hällgren

Joined Aug 28, 2023

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Last activity Aug 28, 2023

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Tobias Hällgren commented,

CommentGeneral questions and issues about tickets

Agree with Steve, this feels more like a bug. Is there any plans on fixing this?

We are currently using Babelforce integration for phone calls and SMS, and everytinh is internal notes. We still however wants to measure satisfaction of these tickets, but now we have the above mentioned problem that they are sent asking for feedback on untitled ticket.

I can't really find any good workaround in the links provided above in the article.

 

 

View comment · Posted Aug 28, 2023 · Tobias Hällgren

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