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Christos

Joined Oct 16, 2021

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Last activity Dec 27, 2023

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ACTIVITY OVERVIEW

Latest activity by Christos

Christos created a post,

Post Developer - Zendesk APIs

Hi there, I'm using the incremental tickets exports (cursor-based) and the ticket comments API (https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_comments/#list-comments) in order to retrieve historical tickets/comments.
I would like to get the date that a ticket marked as solved and the date that a ticket was re-opened (if any) but I cannot find any solution.

Is there anything I may be missing? 

Posted Aug 06, 2021 · Christos

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Christos commented,

CommentExtending Zendesk

Is it possible to manage/create webhooks via API? 

View comment · Posted Jul 21, 2021 · Christos

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Christos commented,

Community comment Feedback - Ticketing system (Support)

Hi, is this feature out? I found this article https://support.zendesk.com/hc/en-us/articles/1260803996569-Creating-a-webhook that seems to be updated yesterday

View comment · Posted Jul 20, 2021 · Christos

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