Angela Moran

1. Zendesk updates
2. Announcements
3. Clarification about announced changes to views sorting capabilities and pagination

Please revert to being able to sort by subject. We use this function as a core way of working so to remove it is very disruptive. Why even remove it? With future changes like this, why not audit th...

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• Angela Moran
• Created June 19, 2022 22:38
• 4 votes

1. Support
2. ...
3. General questions and issues about tickets
4. Ticket not saved: A change was made to this ticket as your update was being saved

I've done that and not had a response - happy for someone from the Zendesk Customer Support team to reach out to me proactively. Also, this problem seems to occur from the same time most days. Arou...

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• Angela Moran
• Created June 16, 2022 00:40
• 0 votes

1. Support
2. ...
3. General questions and issues about tickets
4. Ticket not saved: A change was made to this ticket as your update was being saved

Yes, same for us too. We only have the error message/conflict once and then any subsequent requests to save/try again is successful.

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• Angela Moran
• Created June 14, 2022 01:07
• 0 votes

1. Support
2. ...
3. General questions and issues about tickets
4. Ticket not saved: A change was made to this ticket as your update was being saved

We are experiencing this issue too, more frequently over the last week. The troubleshooting suggestions don't seem to apply to us - we are very similar to the issue experienced by Shelbee Butler - ...

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• Angela Moran
• Created June 14, 2022 00:38
• 0 votes