Jeremy Chapin
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Total activity7
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Last activity
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Activity overview
Latest activity by Jeremy Chapin-
Jeremy Chapin commented,
Hi Christine, Thanks for getting back to me. The ticket event logs for the most recent occurrence just now shows a new macro being applied to a ticket that I didn't even have selected, and that was...
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Jeremy Chapin created a post,
Bulk Edit w/ Macro is Updating unselected Solved Tickets
Since the new Workspace "upgrade", I've noticed an issue where if I bulk Edit multiple Unassigned Tickets and apply a macro, it will intermittently apply that macro to several recent Solved tickets...
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Jeremy Chapin commented,
+1! Thank you Ethan! Ticket subject was always extremely helpful, Requester is not. We get multiple requests from the same people. In all honesty, whoever designed the new Workspace just flipped t...