Amanda Jennewein
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Last activity
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Activity overview
Latest activity by Amanda Jennewein-
Amanda Jennewein commented,
Any updates on this request, not being able to do this is very limiting for providing Org specific to internal and external stakeholders.
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Amanda Jennewein commented,
Agreed that this would be a helpful feature. We often have agents type up summaries in tickets and root causes - these posts are long and often needed in long tickets (with 20+, 50+ posts) so it w...
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Amanda Jennewein created a post,
New Team Member Page
Would love to be able to filter and soft by user permissions; Light Agent, Administrator, etc. Would also like to perform bulk actions with team members, based on permissions/role.