Amanda Jennewein

1. Community
2. Feedback - Ticketing System (Support)
3. Ticket export tool for End-users (Export tickets by organization)

Any updates on this request, not being able to do this is very limiting for providing Org specific to internal and external stakeholders. 

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• Amanda Jennewein
• Created September 07, 2022 20:41
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Provide a way to add deep or permanent links to specific comments in a Ticket

Agreed that this would be a helpful feature.  We often have agents type up summaries in tickets and root causes - these posts are long and often needed in long tickets (with 20+, 50+ posts) so it w...

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• Amanda Jennewein
• Created May 11, 2022 18:33
• 1 vote