Holly Jania

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Recent activity by Holly Jania

It would be great to have agent statuses without omnichannel
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- Holly Jania
- Created October 19, 2022 17:33
- 3 votes
Any updates to when this will be released to general ZD users?
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- Holly Jania
- Created June 24, 2022 17:07
- 3 votes
We would like this as well!
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- Holly Jania
- Created June 17, 2022 14:20
- 1 vote
Any updates to this?
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- Holly Jania
- Created June 16, 2022 20:40
- 0 votes
Any update on this?
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- Holly Jania
- Created April 26, 2022 21:39
- 0 votes
Why did this change again? This is not a good change, we should have the option to change back.
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- Holly Jania
- Created March 01, 2022 14:55
- 2 votes
We've also been experiencing issues.
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- Holly Jania
- Created February 18, 2022 20:29
- 2 votes
This is an unfortunate change, it's made things VERY inconvenient.
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- Holly Jania
- Created February 10, 2022 15:06
- 6 votes
Have there been any updates to this? Clients can now select "Open" "Awaiting your reply" and "Solved" But I still don't see an option for "On-hold"?
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- Holly Jania
- Created January 12, 2022 17:15
- 0 votes
Hi Maria, I appreciate the reply, but I was wondering how to remove it for Zendesk whenever a client logs in.
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- Holly Jania
- Created November 01, 2021 13:42
- 0 votes