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Aaran Chilinski - Customer Success Developer

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Activity overview

Latest activity by Aaran Chilinski - Customer Success Developer
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    Aaran Chilinski - Customer Success Developer created a post,

    Disable right click "save audio" for call recordings

    Answered

    It would be great for this to be explored. I cannot see why we allow any abled agent to be allowed to right click and save an audio file of their conversation with a customer. This cannot surely be...

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    Aaran Chilinski - Customer Success Developer commented,

    Hi Katarzyna Karpinska, Curious to the rollout date. Referring to same day April 17th or an upcoming date? Currently showing March 7th for me. :-) ThanksAaran  

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    Aaran Chilinski - Customer Success Developer created a post,

    Hyperlinks not supported in Messaging?

    A small request for messaging. When a customer reaches out to us and we speak to them live, it would be great to have the ability to send links without the long MumboJumbo and without outsourcing t...

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    Aaran Chilinski - Customer Success Developer commented,

    Hi Toby Sterrett, Lisa Kelly Just another "bump" regarding this one. It would be good to know of any updates, to plan ahead now the early January rollout, has long passed. Our agents arrive usually...

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    Aaran Chilinski - Customer Success Developer created a post,

    Redaction in Messaging/Answerbot

    After having a conversation with Isaiah, in messages, we decided I will create a post here.I wanted to explore the redaction process in Messaging and believe there is protentional and responsibilit...

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    Aaran Chilinski - Customer Success Developer commented,

    Lisa Kelly Hello there. Just wondering if there are any further updates about the move? Sorry to ask, but I think i speak for all those watching this currently :)Thanks for your attention.

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    Aaran Chilinski - Customer Success Developer commented,

    Since writing this post, this morning, I have visited my Answer Bot again and the function to delete existing bots is present with a warning before doing so.  Either this is efficient work, or has ...

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    Aaran Chilinski - Customer Success Developer created a post,

    Answer bot suggestions

    Hello there, I am just sharing a couple of thoughts that have crossed my mind since working with Answer bot more recently. We have two brands, and on different websites, requiring different bots. ...