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Andrew G.
Joined Dec 20, 2023
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Last activity Dec 20, 2023
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Latest activity by Andrew G.
Andrew G. commented,
Community comment Feedback - Chat and Messaging (Chat)
I upvoted this because it's very hard to believe that this still hasn't been resolved. Even if the agent is aware the chat is coming, they should still receive a notification that the chat has been transferred, even if it's just a "ding".
View comment · Posted Dec 20, 2023 · Andrew G.
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