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Moises Morales

Joined Oct 24, 2022

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Last activity Feb 16, 2024

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Latest activity by Moises Morales

Moises Morales commented,

CommentEnd users and organizations

We're on pod 19. Does it mean the tickets will never show, what exactly happened to them and will the rollout fix them? 

Thanks, 

-Moises

View comment · Edited Feb 16, 2024 · Moises Morales

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Moises Morales commented,

CommentEnd users and organizations

Hello team, it is stated that All of the merging organization’s tickets, including archived and closed tickets, are merged into the receiving organization, however, this was not our experience. We don't see the tickets from the old organization in the new organization. Is there something we are missing?

Also, what will happen to the tickets? Will there be a fix eventually when the feature is not in beta anymore? 

 

Thanks, 

Moises

View comment · Posted Feb 15, 2024 · Moises Morales

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Moises Morales commented,

CommentTicket management

Hello, 

 

If I delete an organization, will the tickets assigned to it be deleted as well? If not, how could I link the (closed) orphaned tickets to a new organization? 

 

Thanks.

View comment · Edited Oct 24, 2022 · Moises Morales

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