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Mandy Saies's Avatar

Mandy Saies

Joined Aug 24, 2023

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Last activity Sep 23, 2024

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ACTIVITY OVERVIEW

Latest activity by Mandy Saies

Mandy Saies created a post,

Post Q&A - Objects, workspaces, and rules

Hi,

I am creating a custom form in our help desk but need to include a PDF (terms and conditions) for our end users to read before checking the box to submit the request.

Hoping you can help.

Posted Sep 23, 2024 · Mandy Saies

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Mandy Saies commented,

CommentSecurity and user access in Zendesk Support

Hi, we've recently started receive spam emails which states via web widget. Is there a way we can block these as we're marking these tickets as spams daily?

View comment · Posted May 07, 2024 · Mandy Saies

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Mandy Saies created a post,

Post Feedback - Ticketing system (Support)

At the moment, the ability to summarise tickets is great using Zendesk AI.
Just wondering if this will extend to Zendesk Talk and having the conversation summarised after each call.

Posted Aug 24, 2023 · Mandy Saies

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