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Mandy Saies
Joined Aug 24, 2023
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Last activity Sep 23, 2024
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Latest activity by Mandy Saies
Mandy Saies created a post,
Hi,
I am creating a custom form in our help desk but need to include a PDF (terms and conditions) for our end users to read before checking the box to submit the request.
Hoping you can help.
Posted Sep 23, 2024 · Mandy Saies
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Mandy Saies commented,
Hi, we've recently started receive spam emails which states via web widget. Is there a way we can block these as we're marking these tickets as spams daily?
View comment · Posted May 07, 2024 · Mandy Saies
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Mandy Saies created a post,
At the moment, the ability to summarise tickets is great using Zendesk AI.
Just wondering if this will extend to Zendesk Talk and having the conversation summarised after each call.
Posted Aug 24, 2023 · Mandy Saies
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