Ben Wright

1. Community
2. Feedback - Ticketing System (Support)
3. Feature Request - Ability to edit closed tickets

The lack of ability to do this makes Explore reporting significantly less useful to our organization. Please stress the importance of this feature to the team.

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• Ben Wright
• Created May 16, 2022 22:54
• 12 votes

1. Explore
2. ...
3. Customizing reports
4. Using stacked charts to display results

Is there a way to sort the stacked elements by quantity? E.g. highest value in column is on the bottom, smallest value on the top

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• Ben Wright
• Created April 26, 2022 17:52
• 1 vote

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Revert to last published state - "unpublished changes in editor"

Yeah if Zendesk wants Explore to actually be useable in a corporate environment, basic features like discarding unsaved changes need to be present. +1 for getting this implemented.

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• Ben Wright
• Created April 22, 2022 15:20
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Automatic Refresh in Views

It's simply baffling that this is not an option. It's the most basic and important feature of any ticketing system.

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• Ben Wright
• Created October 15, 2021 17:08
• 4 votes