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Matt Ek

Head of Client Experience

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Latest activity by Matt Ek
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    Matt Ek commented,

    Thanks Rob, however it's my understanding that if I clone this dashboard I would still not be able to add the field/filter of "organizations".  Is that not a correct understanding, is there a flow ...

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    Matt Ek commented,

    Is there a way to have Organization filter added into the Explore Zendesk Guide default dashboard?  Allowing the ability to see this level of data for a specific organization or selected organizati...

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    Matt Ek commented,

    Having a report that would tell us who is in an unverified status allows us to reach out to them and encourage them to "verify" or determine that they are no longer in need of being an end user and...