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José Mejia

Joined Oct 16, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by José Mejia

José Mejia created a post,

Post Feedback - Ticketing system (Support)

It would be very helpful for us if we could sort tickets by certain colors in Zendesk.

Posted Sep 28, 2021 · José Mejia

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José Mejia created a post,

Post Feedback - Ticketing system (Support)

It would be very useful if the side conversations could also be printed when printing tickets. Since we have to print many tickets and save them in the ERP system for controlling reasons.
When printing tickets, the internal notes are already printed. I have also seen that I am not the only one from the community who supports this function. Thanks a lot!

Posted Aug 31, 2021 · José Mejia

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José Mejia commented,

Community comment Feedback - Ticketing system (Support)

YES YES YES, we definitly need the ability to print side conversations too, when we print the whole ticket!

View comment · Posted Aug 31, 2021 · José Mejia

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José Mejia commented,

Community comment Feedback - Ticketing system (Support)

YES YES YES, we definitly need the ability to print side conversations too, when we print the whole ticket!

View comment · Posted Aug 31, 2021 · José Mejia

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