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Colleen Duffy2
Joined Oct 21, 2024
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Last activity Oct 21, 2024
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Latest activity by Colleen Duffy2
Colleen Duffy2 commented,
I am troubleshooting an integration between Salesforce & Zendesk. Does mapping fields (custom fields) between Salesforce & Zendesk rely on the custom field types be the same type? My Example: Salesforce custom field type = URL(255) and Zendesk custom field type = Multi-Line.
Can anyone confirm the reason I am unable to map these two fields is the field types are not compatible?
I suspect, I need the Zendesk Custom field type to be “Regex” with the expression for URL validation:
- ^(http|https):\/\/[a-z0-9]+([-.]{1}[a-z0-9]+)*\.[a-z]{2,5}(([0-9]{1,5})?\/.*)?$
Can anyone confirm the reason I am unable to map these two fields is the field types are not compatible?
Thanks.
View comment · Edited Oct 21, 2024 · Colleen Duffy2
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