Diane Bilo

1. Support
2. ...
3. Getting started with the Zendesk Agent Workspace
4. Resources for upgrading to the Zendesk Agent Workspace

JJ Breen,  Can you share the "Subject" of the email?  I have not received such an email for our account. Thanks, Diane  

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• Diane Bilo
• Created March 23, 2023 17:30
• 0 votes

1. Community
2. Feedback - Admin Center
3. Ability to Export a list of Agents in the Admin Centre

What is the status on getting CSV Export for Admin Center?    This is a pain to have to get a developer to do this for me.

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• Diane Bilo
• Edited August 26, 2022 19:14
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Deactivate Groups

We are restricted. I will give the app a look. Thanks, again!

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• Diane Bilo
• Created June 16, 2022 01:07
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Deactivate Groups

Stacy,  I agree with you.  We are planning to update our group structure, and I was looking to deactivate the old groups (how I came across your notes).  I am now not seeing a way to change our gro...

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• Diane Bilo
• Created June 15, 2022 22:11
• 0 votes