Diane Bilo

1. Support
2. ...
3. Setting up Agent Workspace
4. Resources for upgrading to the Zendesk Agent Workspace

JJ Breen,  Can you share the "Subject" of the email?  I have not received such an email for our account. Thanks, Diane  

• View comment
• Diane Bilo
• Created March 23, 2023 17:30
• 0 votes

1. Community
2. Feedback - Admin Center
3. Ability to Export a list of Agents in the Admin Centre

What is the status on getting CSV Export for Admin Center?    This is a pain to have to get a developer to do this for me.

• View comment
• Diane Bilo
• Edited August 26, 2022 19:14
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Deactivate Groups

We are restricted. I will give the app a look. Thanks, again!

• View comment
• Diane Bilo
• Created June 16, 2022 01:07
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Deactivate Groups

Stacy,  I agree with you.  We are planning to update our group structure, and I was looking to deactivate the old groups (how I came across your notes).  I am now not seeing a way to change our gro...

• View comment
• Diane Bilo
• Created June 15, 2022 22:11
• 0 votes