Nina Wilson

Hello! My organization uses the SMS product, and I am wondering: if I send an SMS with a URL in it, do I need to include "http://" or "https://" in the URL in order for the recipient to access the link directly from the SMS, or will the link work without that? For example: could I send the link to zendesk.com, or would I instead need to send the link to https://zendesk.com?

I experimented with sending the shorter version to a few mobile devices, and the links worked fine, but I want to know if I can expect this result consistently.

 

Thanks!