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Michelle Chan

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Latest activity by Michelle Chan
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    Michelle Chan commented,

    Thanks Cheeny Aban! Just to clarify, that way I will be able to know how many tickets were created based on the proactive chat trigger, but not the # of times the proactive chat was triggered, is t...

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    Michelle Chan commented,

    Hi Zendesk Team, can we know how many times a proactive chat has been triggered, regardless of whether it has been served or not. Thanks!