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Dustin Ruoff's Avatar

Dustin Ruoff

Joined Jan 15, 2025

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Last activity Jan 15, 2025

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Dustin Ruoff commented,

CommentZendesk Support app for mobile

I've been using the Zendesk online and with the iOS app for years and just enabled Slack to created tickets via API.  Slack creates tickets just fine in Zendesk, however the iOS app doesn't show any notifications for API Created tickets.  When users use email to create a ticket we get notifications, but not via Slack/API.  Is this a bug or a feature??

 

View comment · Posted Jan 15, 2025 · Dustin Ruoff

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