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jennifer tilney

Joined Oct 16, 2021

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Last activity Oct 16, 2021

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Latest activity by jennifer tilney

jennifer tilney commented,

CommentZendesk Support app for mobile

How can I copy/paste customer's information *to search in another program? 

Many names, streets, email addresses are spelled very complex and a copy/paste function would be mandatory I would think?? Yet I can NOT even SEE the customer's email address, let alone copy it to paste into our Shipstation program for example to track a package. There must be a fix for this by now? 

View comment · Posted Aug 18, 2021 · jennifer tilney

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jennifer tilney commented,

CommentZendesk Support app for mobile

How can we easily access the knowledge base while working in this mobile app? 

 

View comment · Posted Aug 18, 2021 · jennifer tilney

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