RelayPay

1. Bots and automation
2. Custom bots (Flow Builder) documentation
3. Working with messaging bots for your web and mobile channels

Same as Jon, a custom avatar will do like the company's logo or the brand being used for the widget. We're also looking at the Shrek avatar lol!

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• RelayPay
• Created October 13, 2021 10:13
• 2 votes

1. Messaging
2. ...
3. Zendesk messaging
4. Chat triggers in messaging

Hi,  Is there a way that we could change the avatar that is used for the chat/messaging trigger messages and replace it with another image (for example, our logo instead)?  Attached are images of w...

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• RelayPay
• Created October 12, 2021 07:50
• 0 votes

1. Bots and automation
2. Custom bots (Flow Builder) documentation
3. Working with messaging bots for your web and mobile channels

Hi,  Is there a way to change the avatar for the Answer Bot?

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• RelayPay
• Created October 11, 2021 04:59
• 0 votes

1. Web Widget
2. Web Widget documentation
3. Configuring basic information for the Web Widget

Hi,  Is there a way for us to customize the following under the web widget? - Font, font size and color  - Chat window size - Favicon or avatar of both customer and agent  Would truly appreciate yo...

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• RelayPay
• Created October 08, 2021 01:40
• 0 votes