Charlie T
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Total activity30
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes16
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Subscriptions7
Activity overview
Latest activity by Charlie T-
Charlie T commented,
1) Why can I only make one child ticket? 2) Why do attachments not copy across? Can't even drag them in.
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Charlie T commented,
Why is this restricted to agents rather than end users? I have tried the Linked Ticket app as a workaround but that doesn't copy attachments which is highly frustrating. I don't want an email side ...
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Charlie T commented,
If Google Translate is good enough for all the other channels, including incoming email, why on earth would outgoing email by Google Translate not be considered necessary by Zendesk? Another totall...
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Charlie T commented,
It amazes me how many critical features Zendesk lacks but wants to spend time re-inventing the messaging wheel. Why have a mention feature and make it borderline impossible for agents to see their ...
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Charlie T commented,
Why on earth is there a limit? As PP says - completely arbitory. If I want 100 views that's none of your business and let me have them. Moreover, why let us create so many views if we can't sodding...
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Charlie T commented,
How on earth has this not been implemented?! We have organisation-specific services and need to offer organisation-specific support. We use organisation-specific zendesk email addresses, and I need...
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Charlie T commented,
This is so annoying. Pls remove it. Why waste UI space?!