Laura Porter
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Activity overview
Latest activity by Laura Porter-
Laura Porter commented,
Thanks for the really helpful guide. However - when I run this report, I am missing data from the Ticket ID and Leg agent names columns, and in the Leg completed status column I am seeing 'Complet...
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Laura Porter created a post,
Call back feature in live chat
AnsweredHello I think it would be great if customers could contact us via live chat, and then be given the option to request a call back. Doing this would open up a schedule tool for them to select the n...