Backo

Hello Zendesk,we are using your Android Support SDK version 5.1.1 (com.zendesk:support:5.1.1).
 

We realized that this SDK is adding multiple permissions to our manifest file:

They seem to be originating from this dependency that is included in the support one: com.zendesk.belvedere2:belvedere:3.0.5
 

As Google has announced stricter policies for these permissions we are looking to remove them from our app. (https://support.google.com/googleplay/android-developer/answer/14115180?sjid=14273193499129269152)

We are not using any photo/video picking functionality through Zendesk, so we want to check if can we remove these permissions safely from our manifest without interfering with basic zendesk functionality?
We also couldn't find any info in the docs about this dependency (belvedere2) or adding this file picking functionality through it.

Thanks for your help

Thanks Greg!

Hello Zendesk,

This is Backo, EM from Strike.

We have 2 integrations with Zendesk SDK - Android and iOS.

Recently, we have received your notice that from May 20. 2024. you will be implementing limits on offset-based pagination (OBP) which was announced in early 2023.

Our developers checked your docs and could not find anything related to Android or iOS SDK's but only web related ones.

Can someone from your end confirm that this update will not affect mobile SDK's users?

Thanks,

Backo