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Manasi Khot
Joined Dec 22, 2021
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Last activity Dec 26, 2024
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Latest activity by Manasi Khot
Manasi Khot created a post,
In Chat Dashboard, when viewing the Chats, under Messages column we are able to view total number of messages exchanged between Agents and End users.
We need same behaviour with Messaging Tickets. When agents are looking at Messaging Tickets list under the View, it should show total number of messages along with Subject.
Posted Dec 26, 2024 · Manasi Khot
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Manasi Khot commented,
Exactly. We should have the option to Export all the Reports present in the Sell. It would be really helpful.
View comment · Posted Nov 29, 2023 · Manasi Khot
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Manasi Khot created a post,
Integration between Zendesk Sell and What's app, which can be helpful for sharing an update to lead, contact or deal within Sell from What's app channel.
Posted Mar 16, 2023 · Manasi Khot
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Manasi Khot created a post,
Pop-up notification on main page of help center for the end-user to notify for the tickets which are pending from their end.
Posted Dec 22, 2021 · Manasi Khot
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