Leandro Albuquerque
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Total activity14
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Last activity
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Member since
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Following0 users
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Activity overview
Latest activity by Leandro Albuquerque-
Leandro Albuquerque commented,
Hi Zendesk team, is it already available for Community search as well?
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Leandro Albuquerque created a post,
Notification for Chat (Webchat Messaging, Whatsapp or Social Media) when the ticket is transferred
Considering that the new Messaging channel (Webchat, Whatsapp, Social Media, etc.) replaces the Chat Zopim channel, which currently behaves as a synchronous channel, I have noticed in several bench...
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Leandro Albuquerque created a post,
Improve Audit Log
Hi Zendesk team, I would like to suggest an improvement in the Audit Log feature to have more confidence in the data.Context, during an incident an agent reported that he had not performed an actio...