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Jared Pease
Joined Jan 11, 2023
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Last activity Feb 03, 2023
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Latest activity by Jared Pease
Jared Pease commented,
I too would like to be able to have both an internal comment AND a public comment. I am seeing this doesn't seem possible from my attempts.
My reason is that I would like the public comment to be seen by the customer and the internal comment to be tips, procedures, or a note that would assist the customer support rep who was working on that specific issue the macro addressed.
Is there any way to pull this off?
View comment · Posted Feb 03, 2023 · Jared Pease
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Jared Pease commented,
I would truly like to see a more capable editor for macros. I would like the ability to add color to text, inline images and text alignment (left, right, center)
View comment · Posted Jan 11, 2023 · Jared Pease
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Jared Pease commented,
I am guessing that the Macro editor is a content block editor, based on that chart on the link you sent me. I am hoping not as I really would like text color and text alignment options for my macro creation.
View comment · Posted Jan 11, 2023 · Jared Pease
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Jared Pease commented,
Oh I always assumed it was built on Wordpress because it is a Wordpress plugin on my site. Good to know though.
I am creating macros and am in the macro editor screen. Would these options apply to there as well or does it only apply to the article editor?
View comment · Posted Jan 11, 2023 · Jared Pease
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Jared Pease created a post,
I am lead on macro creation for my company. I am noticing a complete lack of capabilties for the default editor. I cannot justify text. I cannot change font color, I can not insert images, and this is just the beginning of features I see missing. I would have thought that since ZD is built upon WordPress we'd have a more capable editor. Is there anyway to increase the current editors capabilities?
I did see old posts from 2020 and 2021 asking about TinyMce but I see nothing current.
I'd truly love some help with this.
Thank you in Advance, Jared
Posted Jan 11, 2023 · Jared Pease
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