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Edyta Tudek

Joined Jan 06, 2024

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Last activity Apr 22, 2024

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ACTIVITY OVERVIEW

Latest activity by Edyta Tudek

Edyta Tudek commented,

CommentTicket management

Hi, is there any new information on this?

View comment · Posted Apr 22, 2024 · Edyta Tudek

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Edyta Tudek commented,

CommentTicket management

Hi, tags/attributes can help with difference between real logged time in the ticket and time in explore? I don't understand....

View comment · Posted Apr 02, 2024 · Edyta Tudek

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Edyta Tudek commented,

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Edyta Tudek commented,

CommentTicket management

Example: ticket 16453574. In the ticket more than 10 minutes logged, in reports only 0.4.

View comment · Posted Mar 28, 2024 · Edyta Tudek

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Edyta Tudek commented,

CommentTicket management

Hi, I have the same issue https://support.zendesk.com/hc/en-us/articles/4408822487450/comments/6557417640474. @Elaine do you have solution for this?

View comment · Posted Mar 28, 2024 · Edyta Tudek

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Edyta Tudek commented,

CommentHow to manage the widget for live chat

I have a problem with script for hiding departments. Sometimes departments in the pre-chat form are visible. I can't figure out why... Any ideas?

 

View comment · Posted Jan 06, 2024 · Edyta Tudek

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