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Lauren G
Joined Apr 11, 2022
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Last activity May 04, 2022
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Latest activity by Lauren G
Lauren G commented,
Hi All,
Once I've set up these triggers, how would I go about reporting on the tags? I can't seem to see the tags either in 'history' part of the chat dashboard, or when I try to create a report in explore. Thanks in advance
View comment · Posted May 04, 2022 · Lauren G
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Lauren G commented,
Hi Steve,
This is something I'm trying to do for missed chats & missed calls. Do you have any screenshots of the trigger/SLA set up so I can see how it is set up? I have set up both a trigger and SLA and for some reason it doesn't seem to be working. Thank you!
View comment · Posted Apr 11, 2022 · Lauren G
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