Lauren G
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Activity overview
Latest activity by Lauren G-
Lauren G commented,
Hi All, Once I've set up these triggers, how would I go about reporting on the tags? I can't seem to see the tags either in 'history' part of the chat dashboard, or when I try to create a report in...
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Lauren G commented,
Hi Steve, This is something I'm trying to do for missed chats & missed calls. Do you have any screenshots of the trigger/SLA set up so I can see how it is set up? I have set up both a trigger and S...