Keith Bottner
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Last activity
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Activity overview
Latest activity by Keith Bottner-
Keith Bottner created a post,
The option to use an Agent Alias should be available in ALL package levels.
After using the Free Trial I decided to purchase Zendesk and selected the Zendesk Suite Team Plan. When my Free Trial ended some basic functionality stopped working. One of those is the use of my A...
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Keith Bottner commented,
Trying to set this up and the first step is a show stopper, it says: If not already done, enable API access in your Zendesk Support account by going to Admin > Channels > API. However, when I go ...