Michael Conaghan

1. Zendesk updates
2. Announcements
3. Announcing enhanced permissions for custom roles managing groups and organizations

Q - ability to set the default group is wrapped up in edit groups I take it? :)   

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• Michael Conaghan
• Created March 27, 2023 23:52
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Workaround: Adding a name field to your Help Center ticket form

Thanks Tipene. Understood. What would be the best way to achieve the same end goal as this post though? i.e. end user submits webform; they fill out a custom ticket field ('Name') -> and then have ...

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• Michael Conaghan
• Created October 28, 2022 00:10
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Workaround: Adding a name field to your Help Center ticket form

Hi team,Checking this is still viable? It's done via webhooks now? Any particular changes? 

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• Michael Conaghan
• Created October 26, 2022 07:13
• 0 votes