Recent searches


No recent searches

Aleksei Zverev's Avatar

Aleksei Zverev

Joined Jan 16, 2025

·

Last activity Jan 16, 2025

Following

0

Followers

0

Total activity

1

Votes

0

Subscriptions

0

ACTIVITY OVERVIEW

Latest activity by Aleksei Zverev

Aleksei Zverev created a post,

Post Feedback - Ticketing system (Support)

Is it possible to ban a user by their device ID? The problem is that we have a spam user writing to us from different devices, we assign him the tag -ban but he creates a new account in the game each time and continues to clog our inbox. 

Also, when closing a ticket on each ticket, the user marks each ticket “bad”, thereby caving our CSAT.  

Therefore, I would like to ask you if there is a possibility to ban a user by his device ID? Most likely he will not buy a new device to continue spamming.

Posted Jan 16, 2025 · Aleksei Zverev

0

Followers

2

Votes

1

Comment