Austin

1. Messaging
2. ...
3. Zendesk messaging
4. Limitations in messaging functionality

Is there any update on being able to ban certain visitors by IP address or by customer? Our agent found if very useful for dealing with scammers when we used chat. 

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• Austin
• Created August 16, 2023 18:00
• 1 vote

1. Bots and automation
2. Custom bots and bot building documentation
3. Analyzing your Flow Builder activity

The number I am getting for "transferred to agent" on the answer bot dashboard are significantly less than the number for "messaging tickets" on the Zendesk messaging dashboard.  What could be caus...

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• Austin
• Created June 06, 2023 17:37
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Remember filters in Knowledge tab in the Context panel

Following this thread for updates. Would also love to see the features listed above by Ariel 

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• Austin
• Created August 30, 2022 17:00
• 0 votes