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Andrew Birmingham

Joined Jul 26, 2022

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Last activity Jul 26, 2022

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Andrew Birmingham commented,

Community comment Feedback - Ticketing system (Support)

Here is an upvote to this thread. We are a Dental Service Organization and are limited in time and staff. We use support to help coordinate repairs and would like chat to help keep up with supplies and related issues. Eg - a certain cement is on backorder, we provide an alternative but we are a big organization (80 plus practices) so when folks are trying to place their orders for the week, they ask us for the new SKU. We would like to be able to have these in a queue instead of them emailing, texting, and chatting our one supplies specialist. 

View comment · Posted Jul 26, 2022 · Andrew Birmingham

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