Kiko Li
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Last activity
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Activity overview
Latest activity by Kiko Li-
Kiko Li commented,
I can see that the agent status dataset is available in the API. However, it seems like I can only pull it for the day, not for a period of time. Is there a way to pull historical data through the ...
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Kiko Li commented,
Hi, In the Zendesk support dashboard - efficiency tab - tickets by first reply time brackets, this bar chart has drill in enabled, but when I clicked on the bars on the dashboard/query editor, it w...