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Aya Ahmad's Avatar

Aya Ahmad

Joined Jan 21, 2022

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Last activity Jan 21, 2022

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Aya Ahmad commented,

CommentWriting formulas

Question, what would be the formula to compare an agents Average Full Time Resolution to the Team's Average Full Time Resolution? In Hours. 

Can you use Attribute_Fix? 

 

View comment · Posted Jan 21, 2022 · Aya Ahmad

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