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Jack

Joined Oct 16, 2021

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Last activity Oct 27, 2021

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Latest activity by Jack

Jack commented,

Community comment Q&A - Tickets and email

We would like this feature too, it messes up our metrics on issue tracking to combine issues within a single ticket

View comment · Posted Sep 28, 2021 · Jack

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Jack commented,

Community comment Discussion - Tips and best practices from the community

Seems like this would be so much easier if Zendesk just added 'set private comment' as an action choice for a trigger. Seems like a lot of hoops to go through for a simple task.

View comment · Posted Sep 10, 2021 · Jack

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