Adam Leeflang
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Total activity13
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Last activity
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Activity overview
Latest activity by Adam Leeflang-
Adam Leeflang commented,
Hi all, then how does this work?
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Adam Leeflang commented,
Thanks Ahmed Zaid, I will handle this using signed-in users. Much appreciated. Adam
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Adam Leeflang created a post,
Zendesk Support Reporting From Creation to Public Reply with Ticket Custom Field
AnsweredHi There, we have a Ticket Custom Field from Severity (Sev1 ,2 ,3, Sev4). We want to measure the time it takes from Creation to Public Reply and report per ticket and assignee the amount of minutes...
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Adam Leeflang commented,
Hi Julio H, I would like to do something similar to Sam. Same same but different. We have the community set up and running. It is available publicly, but to modify (post vote etc) the user must be...
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Adam Leeflang commented,
Hi Matt, I want to do exactly the same thing. I don't want to have to post these in the knowledge base and then reference them in community. Can anyone help?
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Adam Leeflang created a post,
Handling anonymous users in community
I am new and have searched for an answer but cannot find a complete match. What I want to achieve is that anonymous users are cannot create accounts in community, but they can read everything poste...