Chris O'Brien

1. Objects and rules
2. ...
3. Business rules
4. Managing triggers

It looks like the trigger revision history is gone. Is that true? Is there another way to see a trigger history?

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• Chris O'Brien
• Created January 24, 2023 13:53
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Linked Problem ticket field not usable by triggers automations macros

I also would like to see this implemented! It could greatly increase the efficiency of many workflows.

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• Chris O'Brien
• Created January 14, 2022 19:28
• 0 votes

1. Support
2. ...
3. Account settings of the ticketing system
4. Where can I use Markdown and HTML in Zendesk Support?

Can I use HTML in the body of an email for a trigger? We have an auto-reply that goes out to users writing with newly created tickets, and we want a nicely formatted, HTML email to be sent to them.

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• Chris O'Brien
• Created January 07, 2022 19:39
• 0 votes