Charlotte Martin
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Activity overview
Latest activity by Charlotte Martin-
Charlotte Martin commented,
Also interested in the availability of this feature for two reasons 1) we have a policy request from our clients that if the ticket requester is out of office then we should contact their backup (w...
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Charlotte Martin commented,
This is probably a really simple question - but I cannot work out how to change the assigned group on incoming tickets from my helpcentre I have multiple groups - but not matter what is selected in...