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Emin Gülen's Avatar

Emin Gülen

Joined Aug 15, 2023

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Last activity Aug 18, 2023

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Latest activity by Emin Gülen

Emin Gülen commented,

Community comment Feedback - Ticketing system (Support)

Upwoting, 

It would be nice to see which tickets are coming from suspended list and who approved the ticket.
Is there any roadmap plan to increase visibility or transparency on suspended tickets ? 

Thanks 

View comment · Posted Aug 17, 2023 · Emin Gülen

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Emin Gülen commented,

Community comment Feedback - Ticketing system (Support)

I see this request made in 2021 and still nothing changed in the logic.

We also group both our agents and the tickets based on regions, like EU, US etc. 
But when I like to put followers as related groups, there is no such option. Is there a workaround for that ?  

View comment · Posted Aug 15, 2023 · Emin Gülen

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